Contact buyers by e-mail, said both Christa Ingalls, seafood commodity manager for Avendra, a Maryland-based company that buys for hotels, restaurants and cruise lines, and Terry Harriman, meat and seafood buyer for Hannaford Bros. in Maine.

"I get more than 70 calls a day, and I just can't get to them all," Ingalls said. "But I can check e-mail in my own time, usually at midnight."

Give buyers at least a week to respond to a message, they told a packed room of attendees during a conference at Sunday's show.

Harriman